Xaizon Marketplace Seller Policy

At Xaizon, we value our sellers as essential partners in providing a diverse and vibrant marketplace for our customers. Our Seller Policy outlines the guidelines and expectations for sellers on our platform. By becoming a seller on Xaizon.com, you agree to comply with the following terms:

1. Seller Account Registration

To become a seller on Xaizon, you must create a seller account and provide accurate and up-to-date information about yourself and your products. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Product Listings

When creating product listings, sellers must provide clear and accurate descriptions, including details about the product's features, specifications, dimensions, and any applicable warranties or guarantees. Listings must not contain misleading or deceptive information.

3. Product Authenticity

Sellers must only list products that are authentic and legally permitted to be sold. Counterfeit, replica, or unauthorized items are strictly prohibited.

4. Pricing

Sellers are responsible for setting competitive and fair prices for their products. Price gouging or artificially inflating prices is not permitted and may result in the suspension or termination of your seller account.

5. Order Fulfillment

Sellers are responsible for fulfilling orders promptly and accurately. This includes packaging items securely, providing tracking information, and ensuring timely delivery to customers.

6. Customer Service

Sellers are expected to provide excellent customer service to ensure a positive shopping experience for buyers. This includes responding promptly to customer inquiries, addressing any issues or concerns, and processing returns or refunds in accordance with our return policy.

7. Prohibited Items

Sellers must not list or sell any prohibited items on Xaizon.com, including but not limited to:

- Illegal or illicit products

- Hazardous materials

- Weapons or firearms

- Adult content

- Stolen or counterfeit goods

8. Compliance with Laws

Sellers must comply with all applicable laws, regulations, and industry standards, including but not limited to consumer protection laws, intellectual property rights, and tax requirements.

9. Seller Performance

Xaizon monitors seller performance to ensure compliance with our policies and standards. Sellers who consistently fail to meet our guidelines may be subject to account suspension or termination.

10. Dispute Resolution

In the event of disputes between sellers and buyers, sellers are encouraged to work with customers to resolve issues amicably. Xaizon may intervene to mediate disputes if necessary.

11. Changes to Seller Policy

Xaizon reserves the right to modify or update this Seller Policy at any time. Sellers will be notified of any changes, and continued use of the platform constitutes acceptance of the revised policy.

12. Contact Information

If you have any questions or concerns about our Seller Policy, please contact us at info@xaizon.com.

Thank you for being a valued seller on Xaizon.com. We appreciate your partnership in creating a thriving marketplace for our community.

Seller Policy may be adjusted without prior notice!